Revenue Manager for 4* Hotel in Galway
Job Reference ID: 1904248
We are currently recruiting an experienced Revenue Manager for a 4* Hotel in Galway
Purpose of the Role:
We are searching for a passionate hospitality individual to lead the reservations team. Reporting to the DOSM/GM and working closely with the Front Desk to ensure the maximisation of all hotel bedroom sales opportunities are met.
Responsibilities of the Role:
Managing the reservation team and process in the department to ensure all reservation team can carry out their duties in a timely manner
Ensure all telephone / e-mail traffic is monitored and reservations appropriately recorded
Responsibility for both individual and group bookings
Performing regular checks on future individual & group bookings
Wedding blocks monitored and washed within timely manner
Working with the Sales team to identify leads and passed to the appropriate sales person
To deal with Customer complaints in line with company policy
Manage no-show and cancellation reservations & process charges according to hotel policy
Understanding of group, leisure & transient market segments
Compile daily /weekly/monthly/annual reports in line with the hotel requirements
To constantly liaise with housekeeping department to ensure all guests request are met
Ensure Front Office department are fully aware of all Promotions /Packages for sale
Work closely with the Sales & marketing team for best practice
To work with the GM to fully understand and take direction on rates changes & strategy
To understand the systems & procedures in place in line with the overall strategy
Job Type: Full-time, Permanent
Pay: Up to €45,000 per year
Benefits:
Company events
Employee discount
Food allowance
On-site parking
Wellness program
Schedule:
8 hour shift
Day shift
Flexitime
Holidays
Monday to Friday
Work Location: Galway, In person