Revenue Manager for 4* Hotel in Galway

Job Reference ID: 1904248

We are currently recruiting an experienced Revenue Manager for a 4* Hotel in Galway

Purpose of the Role:

We are searching for a passionate hospitality individual to lead the reservations team. Reporting to the DOSM/GM and working closely with the Front Desk to ensure the maximisation of all hotel bedroom sales opportunities are met.

Responsibilities of the Role:

  • Managing the reservation team and process in the department to ensure all reservation team can carry out their duties in a timely manner

  • Ensure all telephone / e-mail traffic is monitored and reservations appropriately recorded

  • Responsibility for both individual and group bookings

  • Performing regular checks on future individual & group bookings

  • Wedding blocks monitored and washed within timely manner

  • Working with the Sales team to identify leads and passed to the appropriate sales person

  • To deal with Customer complaints in line with company policy

  • Manage no-show and cancellation reservations & process charges according to hotel policy

  • Understanding of group, leisure & transient market segments

  • Compile daily /weekly/monthly/annual reports in line with the hotel requirements

  • To constantly liaise with housekeeping department to ensure all guests request are met

  • Ensure Front Office department are fully aware of all Promotions /Packages for sale

  • Work closely with the Sales & marketing team for best practice

  • To work with the GM to fully understand and take direction on rates changes & strategy

  • To understand the systems & procedures in place in line with the overall strategy

Job Type: Full-time, Permanent

Pay: Up to €45,000 per year

Benefits:

  • Company events

  • Employee discount

  • Food allowance

  • On-site parking

  • Wellness program

Schedule:

  • 8 hour shift

  • Day shift

  • Flexitime

  • Holidays

  • Monday to Friday

Work Location: Galway, In person